customer loyalty

customer loyalty
надійність клієнтури; лояльність клієнтури; постійність клієнтури; стабільність клієнтури

The English-Ukrainian Dictionary. Economics, Finance, Banking, Investmentss, Bank Loans. . 2002.

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Смотреть что такое "customer loyalty" в других словарях:

  • customer loyalty — ➔ loyalty * * * customer loyalty UK US noun [U] COMMERCE, MARKETING ► the fact of a customer buying products or services from the same company over a long period of time: »If you consistently meet or exceed customer expectations, you will develop …   Financial and business terms

  • customer loyalty — /ˌkʌstəmə lɔɪəlti/ noun the feeling of customers who always shop at the same shop ▪▪▪ ‘…a difficult market to get into, China nevertheless offers a high degree of customer loyalty once successfully entered’ [Economist] …   Marketing dictionary in english

  • Customer-Loyalty-Index — Mit dem Customer Loyalty Index (Kundetreueindex) wird der Grund der Kundenbindung ermittelt. Er drückt aus, wie stark Kunden sich an ein Unternehmen gebunden fühlen, weil sie entsprechende Präferenzen haben, zum Beispiel Preis Leistungs… …   Deutsch Wikipedia

  • Loyalty program — – Loyalty programs are structured marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm.[1] Various loyalty cards In marketing generally and in retailing more… …   Wikipedia

  • Loyalty marketing — is an approach to marketing, based on strategic management, in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing and loyalty marketing all form part of the customer proposition –… …   Wikipedia

  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

  • Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… …   Wikipedia

  • loyalty — loy‧al‧ty [ˈlɔɪəlti] noun [uncountable] MARKETING the fact of being loyal to a particular product: loyalty to • He has noticed a falloff in loyalty to particular brands of car. ˈbrand ˌloyalty MARKETING the degree to which people regularly buy a… …   Financial and business terms

  • Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… …   Wikipedia

  • Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… …   Wikipedia

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